Syracuse, NY

 

100 S Salina St.

Suite 370

Syracuse, NY 13202

 

Phone: 315-234-7500

Fax: 315-234-7508

Toll Free: 888-400-8087

Rochester, NY - DHH Office

 

95 Allens Creek Rd.

Building 2, Suite 5

Rochester, NY 14618

 

VP: 585-286-3442

V: 866-371-8830

 

© 2019 by CH Insurance. All rights reserved.

Rome, NY

200 E. Garden St.

Rome, NY 13440

Phone: 315-336-0880

Fax: 315-336-5732

Pledge of Performance

Trusted Choice  agencies are insurance and financial firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and valuable advocacy.

As a Trusted Choice agency, we're dedicated to helping you:

  • Identify the insurance and financial services that are right for you, your business, your family; and use our access to multiple companies to deliver those products.

  • Guide your through the claims process for prompt and fair resolution of your claim.

  • Go above and beyond to help you solve each and every problem related to your coverage or account.

  • Explain the coverages and options available to you through our agency anytime, at your request.

  • Return your phone calls and emails promptly and respond to your requests in a timely manner.

  • Provide 24/7 services for our customers, offering any or all of the following:  emergency phone numbers, internet account access, email and call center services.

  • Use our experience and multiple company relationships to customize your coverage as needed.

  • Commit our staff to continuing education so they may be the most knowledgeable, always, in serving you.

  • Treat you with utmost respect and courtesy, always.

  • Conduct our business in an ethical manner, always.

This is our pledge to you, our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action immediately.

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