Message from CH President about COVID 19

Updated: Mar 26



On Monday last week, CH President, Joe Convertino, Jr. announced that CH employees are being given the option to work from home as a result of what the whole world calls COVID 19. Today we have been very efficient and providing the best service we can deliver for our clients.  Within the CH office, we have 5 staff members that do come into the office.

"As we continue to focus on serving our clients over the coming weeks and months, our team is developing a plan to ensure our commitment is met to five-star service. Our staff has been given the option to work from home and are equipped and prepared to support your needs. . For now, some staff will be in the CH office to assist you with your questions or requests. We are ready, confident and prepared to continue our operations with no disruption to our clients should the COVID-19 situation worsen." -Joe Convertino, Jr. CH President

The way technology and resources have evolved in the insurance world in particular over the last few years, allows for 24/7/365 access to policies and information relating to your coverages. At the same time, it's important people know that CH Insurance is in your corner every step of the way.

There is no precedence for how to operate your business, conduct meetings, conduct business in the face of what's happening right now. There is however common sense, commitment to performance, patience with what we cannot control, controlling what we can - and cool heads prevailing. Rest assured that we'll be here for you in every possible way that we can and will respond quickly to any questions or concerns you might have.

"Practicing social distancing is not an easy task for anyone, particularly here for our company because we so pride ourselves and our culture on being in touch and out in the community on a continual basis," says Convertino. "But for the well-being of our employees, our customers, communities, families, we're all in this together. This won't last forever. So be safe, stay healthy, practice social distancing, trust that we'll all come out of this on the other side, together."

CH Insurance offices can be reached at 315-234-7500. All calls will forward accordingly via the voicemail system and calls and emails will be answered as soon as plausible. In these uncertain times, we will become stronger, more efficient, and adaptable to any situation that could be within us as an individual or business.  Questions can also be directly emailed to the President at JConvertinoJr@CHInsurance.cc.

Syracuse, NY

 

100 S Salina St.

Suite 370

Syracuse, NY 13202

 

Phone: 315-234-7500

Fax: 315-234-7508

Toll Free: 888-400-8087

Rochester, NY - DHH Office

 

95 Allens Creek Rd.

Building 2, Suite 5

Rochester, NY 14618

 

VP: 585-286-3442

V: 866-371-8830

 

Rome, NY

200 E. Garden St.

Rome, NY 13440

Phone: 315-336-0880

Fax: 315-336-5732

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